Refund & Cancellation Policy

1. Overview

This policy explains how cancellations and refunds work for BlueSkyEdit's monthly subscription plans and custom packages, provided by Blue Sky Limited. It should be read alongside our Terms of Service.

2. Monthly Plans

Lite, Starter, Growth, and Scale plans (and any custom monthly package) are billed in advance on a recurring monthly basis. Your plan continues automatically each billing cycle until you cancel.

3. Cancelling Your Plan

You can cancel at any time by contacting us at hello@blueskyedit.com or through our contact form. Cancellation takes effect at the end of your current billing cycle, and you will retain access to remaining deliverables from that cycle.

4. Refunds

Because editing work begins shortly after each billing cycle starts, payments are generally non-refundable once work has commenced. That said:

• If you cancel before any work has started on your current cycle, you may request a full refund for that cycle;
• If we are unable to deliver the agreed number of videos in a cycle due to a delay on our end, we will either extend the cycle or provide a partial credit at our discretion;
• Refund requests are reviewed on a case-by-case basis and should be sent to hello@blueskyedit.com.

5. Custom & One-Off Projects

For custom-quoted or one-off projects, refund terms will be specified in your project agreement or invoice. In the absence of a specific agreement, the general terms above apply.

6. Revisions vs. Refunds

If you're not happy with an edit, please use your plan's included revision rounds first — most concerns are resolved this way faster than a refund. See our FAQ for details on revisions.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

8. Contact Us

For any cancellation or refund request, contact: